Careers at Steigenberger Kurhaus Hotel

Fulltime, 38 hours a week (weekend/flexible shifts).
Part time is also possible

Position:
We are looking for  a welcoming host to our guests in the Kurzaal Restaurant and  Bar, Conservatory, Terrace and In-Room Dining department, whilst upholding the privacy of the guests at all times. During our guests visit, you will provide impeccable service and ensure that our guests feel at home.

You  are independent and enthusiastic with  a thorough knowledge of guest service.Service orientated, flexible, stress resistant and a team player with an energetic personality.

Core competencies:
•    Independent
•    Enthusiast and spontaneous
•    Representative
•    Focussed on details
•    Able to handle several tasks simultaneously
•    Flexible
•    Good communication skills as well as in Dutch as in English
•    Team player
•    Able to up-sell
•    Service orientated

Other key requirements are:
Representative Candidate: well groomed
Language Skills: Fluency in Dutch and English, Knowledge of the German language
Education: Diploma or similar in Hospitality or Tourism or experience within a similar position
Computer Skills: Experience with Micros

Apply now

Fulltime, 38 hours a week (weekend/flexible shifts).

Position:
In this position you are responsible for the sales within the Conference and Events department of the Steigenberger Kurhaus Hotel.  You are also responsible for the organisation of the total event. Your main activities consists of preparing and sending proposals, contact with the guests and clients, conducting visits to the hotel (site inspections), internal coordination and communication of the event, financial processing of the event and organising and conducting the post event evaluation. You are the key contact person from the start until the end of the event. You are proactively selling the hotel facilities. The Conference and Events department consists of 5 team members. In the position you will be reporting to the Conference and Events Manager.
We are looking for individuals who have an exceptional knowledge of guest service, conference and events, negotiation skills and strong interpersonal skills.
Besides this you are service minded, proactive, flexible and stress resistant with a talent for organising events and a dynamic and energetic personality.

Core competencies:
* Demonstrates the ability to further develop existing business and executive client relationships and cultivates new relationships
* Commercial
* Effective negotiation techniques focussed on achieving mutually beneficial win-win results
* Alert to client buying signals and identifies and acts on opportunities
* Able to understand key business indicators and competitive trends and develop plans to approach these challenges
* Has the ability to generate leads and actively responds to sales opportunities
* Is able to maximize sales through revenues through up-selling and cross selling
* An ability to act in positions requiring significant self direction and motivation within a team and as an individual
* Innovative and creative
* Eye for detail
* Deadline, and goals and objectives oriented
* Excellent organisational, planning and administration skills
* Strong interpersonal skills
* Team player
* Basic knowledge of Marketing

Other key requirements are:
Representative Candidate: well groomed
Language Skills: Fluency in Dutch and English, Knowledge of the German language
Education: Diploma or similar in Hospitality or Tourism
Experience: Minimum one year managerial experience with organising conferences and events
Computer Skills: Experience with Opera or Fidelio PMS system.

Apply now

Fulltime, 38 hours per week

Position:
As Sales Manager Corporate / MICE you will be responsible for maintaining and developing relationships with existing clients and have a determination to exceed targets. You are a good conversationalist and are able to communicate in a professional way on various levels. You are ambitious and result driven. The job aim is to drive the hotel revenue and the sales and marketing plan by effectively marketing and selling within the local and national market place. To work across all market segments with key focus on the corporate and mice markets, ensuring that existing accounts are grown and new business is secured. You take part in and go to national trade shows and sales missions. You give site inspections. In this dynamic function you work closely together with a team of three Sales Managers and the Director of Sales. You are part of the Marketing & Sales department which consists of 5 colleagues.

Core competences:
•    Demonstrates the ability to further develop existing client relationships and cultivates new relationships
•    Remain focused at all times and be able to work under pressure to tight deadlines
•    Show strong interpersonal skills and be able to communicate effectively to all levels of the business
•    Strong commercial skills
•    Excellent communication skills
•    Effective negotiation techniques focussed on achieving beneficial win-win results
•    Alert to client buying signals and identifies and acts on opportunities
•    Able to understand key business indicators and competitive trends and develop plans to approach these challenges
•    Has the ability to generate leads and actively responds to sales opportunities
•    Is able to maximize sales through revenues through up-selling and cross selling
•    Service minded and proactive
•    Innovative and creative, eye for detail
•    Dynamic, motivated and energetic personality, a go getter
•    Flexible and stress resistant
•    Excellent organisational, planning and administration skills
•    Can prioritize well and is deadline oriented
•    Strong social skills, teamplayer
•    Basis knowledge of Marketing and yield management
•    Knowledge of the Hague market
•    Decisive en result driven

Other key requirements are:
Representative: Well groomed
Language Skills: Fluency in Dutch, English and German, both in speech as in writing
Education: Diploma MHS/HHS or similar education
Experience: Minimum two years managerial experience in Sales/Account Management, experience with MICE
Computer Skills: MS Office  
Has a Dutch Drivers License category B.

Apply now

Fulltime, 38 hours a week (weekends and flexible shifts/ night shifts)

Position:
In the position of Shiftleader Front Office you will be responsible for the daily operations within the Front Office department for example the check-in / check-out procedure and maintaining a correct cash administration. You control all administrative activities and you will sell our hotel by applying up selling and cross selling. You will work on a high level and you are stress resistant and service minded. You will coach and support a young and enthusiastic team of Front Office employees. In this position you  will report to the Front Office Manager.

Core competences:
•    A thorough knowledge of guest service
•    Strong interpersonal skills
•    A strong passion for delivering exceptional levels of guest service
•    Service minded
•    Proactive
•    Flexible
•    Stress resistant
•    Eye for detail
•    Enthusiastic
•    Energetic personality
•    Team player
•    Representative
•    Strong interpersonal skills (communication)
•    Able to maximise sales revenues through up-selling, cross-selling and lead generation
•    Leadership skills

Other key requirements are:
Representative: Well groomed
Language Skills: Fluency in Dutch and English, knowledge of the German language
Education: Diploma or similar in Hospitality or Tourism with a few year of experience as a Guest Services Officer
Computer Skills: Experience with Opera or Fidelio PMS system

Apply now

Fulltime, 38 hours a week (weekend/flexible shifts)

Position:
The Food and Beverage Supervisor is responsible for the daily operations of the various Food and Beverage outlets within the Kurhaus including the impressive, monumental Kurzaal, the heart of our organisation! You are also responsible for the daily operations of the Kurzaal Bar, Conservatory and Terrace overlooking the North Sea. You are the host during one or more of the service times. You will supervise a team of colleagues, who are responsible for the service. Coaching and supporting employees and teambuilding are amongst your key activities. Your main goal is optimal guest satisfaction and maximising revenue by up-selling within the Food and Beverage departments.

Core competencies:
•    Thorough knowledge of guest service
•    Excellent leadership skills
•    Strong interpersonal skills
•    Service minded
•    Flexible
•    Stress resistant
•    Talent for service and an eye for detail
•    Dynamic
•    Energetic personality
•    Representative
•    Multitasking
•    Good communication skills as well as in Dutch as in English
•    Team player
•    Coming up with ideas to increase the revenue
•    Innovative and creative
•    Can and wants to coach employees

Other key requirements are:
Representative: well groomed
Language Skills: Fluency in Dutch and English, knowledge of the German language
Education: Diploma or similar in Hospitality or Tourism
Experience: Minimum one year managerial experience within a similar F&B organisation
Computer Skills: Experience with MS Office and Micros

Solliciteer nu

Fulltime, 38 uur per week (weekend en flexibele werktijden).

Functieomschrijving:
De Food and Beverage Supervisor is verantwoordelijk voor de dagelijkse gang van zaken in de diverse Food and Beverage afdelingen binnen het Steigenberger Kurhaus Hotel, inclusief de indrukwekkende, monumentale Kurzaal; het hart van onze organisatie!
Je bent tevens verantwoordelijk voor de dagelijkse gang van zaken in de Kurzaal Bar, de Serre en het Terras welke uitkijkt over de Noordzee.
Jij bent de gastheer/gastvrouw. Je hebt de supervisie over een team van collega’s, welke mede verantwoordelijk zijn voor de service en je bent verantwoordelijk voor het naleven en, waar nodig, implementeren van procedures. Het coachen en motiveren van medewerkers en teambuilding horen bij je hoofdtaken. Je voornaamste taak is het verzekeren van een optimale gasttevredenheid en het vergroten van de omzet via up-selling binnen de Food & Beverage afdelingen.

Functie eisen:
•    Gedegen kennis van service en dienstverlening
•    Uitstekende leiderschapsvaardigheden
•    Sterke sociale vaardigheden
•    Servicegericht
•    Flexibel
•    Stressbestendig
•    Talent voor service en oog voor detail
•    Dynamisch
•    Energieke persoonlijkheid
•    Representatief
•    Multi-tasken
•    Goede communicatieve vaardigheden in zowel Nederlands als Engels
•    Teamplayer
•    Komt met ideeën om de service te verbeteren en de omzet te verhogen
•    Innovatief en creatief
•    Kan en wil collega’s coachen

Andere vereisten:
Representatief: goede uiterlijke en persoonlijke verzorging, representatief voorkomen
Talen: Vloeiend in Nederlands en Engels, kennis van de Duitse taal is een pré
Opleiding: Afgeronde opleiding in de Horeca en Toerisme sector
Ervaring: Minimaal één jaar leidinggevende ervaring in een soortgelijke functie
Computer vaardigheden: Ervaring met MS Office en Micros

Solliciteer nu

Functieomschrijving:
Samen met de Human Resources Officer ben je verantwoordelijk voor de uitvoering van het op de organisatie toegespitste personeelsbeleid. Hierbij ondersteun je de Human Resources Officer met alle voorkomende werkzaamheden met betrekking tot de instroom, de doorstroom en de uitstroom van medewerkers. De afdeling bestaat uit drie personen; de Human Resources Administrator, een stagiaire en de Human Resources Officer, die je leidinggevende is.

In deze functie houd je je bezig met de volgende vakgebieden:
•    HR procedures en reglementen: Licht procedures en reglementen (oa. de Horeca CAO en huisreglement) toe en  controleert of deze worden toegepast in de organisatie.
•    Werving & Selectie: Je draagt zorg voor het plaatsen van de vacatures op de verschillende websites, maakt afspraken met kandidaten en doet de schriftelijke afhandeling van de procedure. Daarnaast ben je verantwoordelijk voor het wervingsbeleid van stagiaires en leerlingen.
•    Opleidingen en trainingen: Je coördineert de organisatie van interne en externe opleidingen en trainingen, maakt uitnodigingen voor de medewerkers en houdt bij welke opleidingen en trainingen door medewerkers gevolgd zijn.  
•    Verzuim: Je verwerkt de ziek- en herstelmeldingen in het systeem en coördineert het interne spreekuur van de bedrijfsarts.
•    Verlof: Je houdt een gedegen verlofadministratie bij.
•    Urenregistratie: Je bent verantwoordelijk voor de controle van de urenregistratie van medewerkers die door de afdelingshoofden aangeleverd wordt.
•    Salarisverwerking: Samen met een externe salarisadministrateur draag je zorg voor een kloppende salarisadministratie. Je levert de mutaties aan, waarna vervolgens extern de salarisrun verwerkt wordt. De controle van de salarisadministratie ligt in handen van de Human Resources Officer.
•    Signalering: Je signaleert jubilea, aflopende contracten, etc. en onderneemt hierop actie.  
Naast de bovenstaande dagelijkse werkzaamheden fungeer je als vraagbaak voor de Directie, Afdelingshoofden en medewerkers. Tevens draag je zorg voor de registratie in het personeelsinformatiesysteem en houd je de dossiers van de medewerkers bij. Je ondersteunt de Human Resources Officer bij de uitvoering van verschillende projecten.

Functie eisen:
•    Beschikt over uitstekende communicatieve en sociale vaardigheden
•    Flexibel
•    Zelfstandig
•    Punctueel
•    Proactief
•    In staat om prioriteiten te stellen en overzicht te houden in een hectische en dynamische werkomgeving.

Andere vereisten:
Talen: Kennis van de Nederlandse en Engelse taal, zowel mondeling als schriftelijk
Opleiding: MBO of HBO Human Resources of Middelbare Hotelschool, kennis van CAO, arbeidsrecht en diverse wet- en regelgevingen.
Computervaardigheden: MS Office; kennis van het personeelsinformatiesysteem Perman is een pre.

Solliciteer nu

Fulltime, 38 hours a week (weekend/flexible shifts).

Position:
The Banqueting Service Supervisor oversees the set-up and service of a conference or several meetings and events in the hotel to ensure optimal guest satisfaction.  You are responsible for the day to day operations as well as coaching and supporting the team. Good communication skills are essential in this position.  

We are looking for individuals who have a thorough knowledge of guest service, banquets and catering, excellent leadership skills and strong interpersonal skills.
Besides this you are service minded, flexible and stress resistant with a talent for organising events and a dynamic and energetic personality. Eye for detail is a must.

Core competencies are:
•    Thorough knowledge of guest service
•    Knowledge of banquets and catering
•    Excellent leadership skills
•    Strong interpersonal skills
•    Talent for eye for details and service
•    Flexible
•    Stress resistant
•    Talent for organising events
•    Dynamic and energetic personality
•    Eye for detail
•    Representative
•    Having overview when different events takes place on different locations in the organisation
•    Good communication skills as well as in Dutch as in English
•    Team player
•    Coming up with ideas to increase the revenue
•    Alert for company information and information about other events organised by our guests and give this information to the Conference & Events department and Sales.

Other key requirements are:
Representative Candidate: well groomed
Language Skills: Fluency in Dutch and English, Knowledge of the German language
Education: Diploma or similar in Hospitality or Tourism
Experience: Minimum one year managerial experience with organising conferences and events
Computer Skills: Experience with MS Office and Micros

Solliciteer nu

Fulltime, 38 uur per week (weekend en flexibele werktijden).

Functieomschrijving:
In deze functie ben je eindverantwoordelijk voor de dagelijkse gang van zaken in het
Kurzaal Restaurant, de Kurzaal Bar, Serre en het terras, de Executive Lounge en Roomservice en Minibar. Je bent tevens verantwoordelijk voor het verzekeren van een optimale gasttevredenheid en het vergroten van de omzet door middel van up-selling binnen de diverse F&B afdelingen. Je zorgt ervoor dat de F&B Afdeling het juiste service niveau en gebudgetteerde omzet realiseert. In deze functie maakt u deel uit van de Management Team. U rapporteert aan de Algemeen Directeur.

Functie eisen:
•    Minimaal 10 jaar Food  Beverage management ervaring waarvan tenminste 3 jaar als Food and Beverage Director in 5 sterren hotel of Assistant Director Food and Beverage van een groot 5 sterren hotel.
•    Complete algehele vakkennis en technische vaardigheid in restaurant service, drankenbereiding, keukenproductie, stewarding, en banqueting.
•    In staat medewerkers te trainen en begeleiden in alle aspecten van service en management.
•    Financieel inzicht, vaardig in IT, financiële administratie, time management.
•    Computer vaardig met Word, Excel, in staat rapporten te schrijven en analyseren.
•    Sterke commerciële instelling
•    Kan belangrijke business indicatoren en competitieve trends herkennen en aanpakken
•    Sterke vaardigheid om kansen te creëren en proactief te reageren op verkoopmogelijkheden
•    Het maximaliseren van de omzet door up-selling and cross-selling
•    Innovatief en creatief
•    Flexibel, stressbestendig en samenwerkingsgericht.
•    Uitstekende organisatorische en administratieve vaardigheden
•    Uitstekende leiderschapskwaliteiten

Andere vereisten:
Representatief: goede uiterlijke en persoonlijke verzorging, representatief voorkomen
Talen: vloeiend in Nederlands en Engels, kennis van de Duitse taal een pré
Opleiding: afgeronde Hoge Hotelschool of vergelijkbaar
Computervaardigheden: Ervaring met MS Office, Micros en Opera of het Fidelio PMS systeem

Soliciteer nu